Refund & Return policy

Returns 
Our policy lasts 3 days.
If 7 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

We do not accept return on items below:
- Items purchased with discount codes 
- Downloadable software products 
- Some health and personal care items 

To complete your return, we require a receipt or proof of purchase. 
Please do not send your purchase back to the manufacturer as it will not be eligible for return.


Refunds (If Applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed either via a store credit or original method of payment within 3-5 business days. 
Note: The refund method will be determined by management.

Sale items 
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded. 

Exchanges 
We only replace items if they are defective or damaged upon arrival. If you need to exchange it for the same item, send us an email at thevaginalclub246@gmail.com